Privacy Policy

Effective Date: October 26, 2025

1. Introduction

Complete Intro to Welding ("we," "us," or "our") operates the website completeintrowelder.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you interact with our website:

  • Name
  • Email address
  • Shipping address (for equipment delivery)
  • Payment information (processed securely through third-party payment processors)
  • Course progress and completion data
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of access

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our course services
  • To process your enrollment and payments
  • To ship and track equipment deliveries
  • To communicate with you about your course progress and important updates
  • To respond to your inquiries and provide customer support
  • To send you information about new cohorts and course availability (if you've opted in)
  • To improve our website and course offerings
  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email services, video conferencing platforms)
  • Legal Requirements: When required by law or to protect our rights, safety, or property
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course materials access expires 90 days after enrollment, but we may retain certain information for legal and administrative purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at contact@completeintrowelder.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Complete Intro to Welding
2097 Bethel Dr NW
Atlanta, GA 30314
Phone: (404) 908-0139
Email: contact@completeintrowelder.com

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